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Privacy Policy

Creole.net recognizes that your privacy is important to you and is committed to maintaining and using your information responsibly. Our privacy policy describes the information we collect and how we use it.

For privacy-related issues, please contact us at: [email protected]

INFORMATION WE COLLECT

We may collect information (including name, address, telephone number, email address, IP address, and, when necessary, date of birth and credit card and/or other payment/ordering information) when you:

  • Place an order from our catalogs or on our website.

  • Make a purchase at one of our retail stores.

  • Return an item or make an exchange.

  • Inquire about our services or products.

  • Subscribe to receive communications from us via email or register for an account on our website.

  • Participate in one of our surveys, contests, or other marketing events.

  • Are referred to us through a marketing promotion or third-party business relationship.

USING THE INFORMATION WE COLLECT

We collect information that allows us, among other things, to:

  • Send you newsletters and/or communicate promotional offers that may be of interest to you.

  • Process and fill your orders.

  • Contact you regarding the processing of your order.

  • Improve our products and services.

INFORMATION WE SHARE WITH OTHERS

We may partner with another party to provide specific services for us, such as credit card processing, shipping, promotional, or other support services. We will provide contact information necessary for the third party to provide these services for us. These parties are generally not allowed to use personally identifiable information except for the purpose of providing these services.

We may also share and cross-reference our customer information with other companies that provide goods or services that may be of interest to you. To opt-out, please include your full name, address, and specifically what type of information you do not want to receive. Please allow up to 6 to 8 weeks to process your request from the date of receipt. Please email this information to [email protected].

REMOVE YOUR NAME FROM OUR LISTS AT ANY TIME

Because customer communications are often prepared well in advance of deployment (sometimes several months before the communication is made), you may continue to receive some communications after you send us a request not to use your information. We appreciate your patience during this time.

If you no longer wish to receive email communications from us, you may choose to stop receiving these emails at any time. Information on how to opt out of receiving marketing email is provided in every email, or you may email [email protected].

Note: If you opt out of marketing emails, we will continue to send you transactional emails regarding order confirmation and shipment notifications when you place an order with us.

COOKIES

A cookie is a piece of data stored on your hard drive that contains information about your computer. Cookies may be used to enable us to track and target your interests for the purpose of enhancing your experience on our site. If you reject certain cookies, you may still browse our site; however, you may not be able to purchase or have access to all of our services.

CHANGING OR DELETING INFORMATION

To update your customer information, please either email [email protected] or, if you have registered for an Account on our website, update your information by accessing the Account Services section located on the "My Account" tab.

SECURITY

We use encryption technologies when transferring and receiving data from you through our site. We also have appropriate security measures in place in our physical facilities to protect against the loss, misuse, or alteration of information that we have collected from you.

LINKS TO OTHER SITES

Our site may contain links to other sites over which we have no control. Privacy policies on such linked sites may be different from our privacy policy. We encourage you to review the privacy policy at any site you visit.

NOTIFICATION OF CHANGES

We may amend this privacy policy from time to time. Changes to the policy will be posted on our website. We encourage you to review our privacy policy periodically, because by visiting our website you agree to accept any such changes.

CONDITIONS OF USE

Any dispute over privacy is subject to this Privacy Policy and our Terms and Conditions.

QUESTIONS OR COMMENTS?

For questions, comments, or assistance, we invite you to email [email protected].